I registered my Elios4you on 4-cloud, but my serial number cannot be detected. Can you help me?

The www.4-cloud.org portal can be used only after configuration of the monitoring device with a Wi-Fi internet connection. Some minutes after configuration, the user can connect the device.

Is it possible to use the “Elios4you” App on many smartphones/tablets at the same time?

Yes, but only if the Elios4you device is connected to a Wi-Fi internet connection. In case the Elios4you is on direct mode, the “Elios4you” App can be used only from one smartphone/tablet at a time.

To set many smart devices with the same Eios4you please follow the instruction below:

During each configuration wizard the “Elios4you” App must […]

How can I use the WIDGET to visualize the PV system data?

The Widget is a service displaying data of one or more devices available on the 4-cloud portal. It provides the display of PV power and energy produced directly on a website page, or on the screen of a TV as a synoptic panel. The chart screen can be personalized on demand, with logos of the […]

Which is the difference between the App’s functions and the 4-cloud portal’s functions?

The “Elios4you” App allows the user to view the data instantly detected from the solar PV system where Elios4you is installed. This gives the user the chance to manage the building’s energy consumption in a better and more precise way, thus cutting down the electricity bill. Instead, the 4-cloud portal offers a long term analysis, […]

Which is the maximum energy power which can be connected to Smart Plug RC and Smart Switch RC?

Smart Plug RC and Smart Switch RC can control resistive loads with a maximum electric power of 13A @ 230V (about 3.0kW).

The two items, available as an accessory only for Elios4you Smart and Elios4you Smart, can be easily managed from the “Elios4you” App.

I own a Power Reducer SA (Stand Alone), but the green LED lights up steadily. How can I restore the device?

This is due to a change in the device working modality. To restore its correct functioning, you have to:

Disconnect the Power Reducer from the power supply
Keep the black button pushed (Boost button), to supply again the Power Reducer
Wait: two acoustic “beep” in a rapid succession signal the process has been carried out successfully.

The Power Reducer […]

Will the onboard relay be working if I connect the Red Cap to Elios4you (basic version)?

Yes. The relay will keep on managing the smart switching of the electric household connected to it. Together with the Smart Plugs RC, it will also maximize serf-consumption.

How long is the data stored on the Elios4you device?

The historical data on Elios4you devices display the last 2 months of activity.

The data will be downloaded on your smartphone / tablet when you open the App.

NOTE: If Elios4you is connected to the internet, the complete historical data is always available on the portal www.4-cloud.org

Can I apply a Wi-Fi signal repeater to Elios4you?

To improve the Wi-Fi signal reception of Elios4you, we suggest three possibilities:

Move Elios4you in a better position for the signal, using longer CT cables (up to 20 m MAX, with a cable 2 x 0,75 mm2 MIN)
Install a router/access Point in an intermediate position between Elios4you and the main area of employ with the App
Install […]

I own a standard Elios4you. Can I update it and manage the Smart Plugs?

Yes. You will only need to purchase the Red Cap accessory, which is extremely easy to install. With that accessory, Elios4you has the same functions as Elios4you Smart.