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The user registration is not compulsory, but it allows two important functions which would otherwise not be available:
“Cloud backup” functions, allowing to save and / or restore data on the “Elios4you” App on smartphone and tablet.
System monitoring from a remote location: data reading of the Elios4you system is possible on the App only if the […]
Sure. It is possible to renew the subscription to access the services provided by the 4-cloud portal. After renewal, all monitoring data of the system will be available again. To renew the 4-cloud portal subscription you shall:
Access the 4-cloud portal with username and password
Press on “Renew services” from the menu
Select from the list the system […]
To connect the Elios4you system to a Fritzbox modem 3490 it is necessary to adjust the router settings as follows:
disconnect the 5GHz WiFi network
adjust settings of WiFi protocol on 802.11 b/g/n
Save the new settings and restart the router. It is now possible to start the configuration wizard of Elios4you:
Initial configuration for Android devices
Initial configuration for […]
Yes. Before importing all backup data saved on the previous device, it is necessary to have completed the procedure of initial configuration (Android or iOS) on the new smartphone / tablet.
After configuring the new device it is possible to restore the last backup of data monitored by Elios4you using the “Cloud Backup” function on the App.
For the backup and restore procedure read […]
It is possible to perform a backup of data monitored and saved on your smartphone / tablet using the “Backup” function.
As needed, it allows to perform the data recovery saved on the same device, or to import data on another smartphone / tablet associated to the same Elios4you system.
Note: Backup and restore can be performed only among devices […]
Yes. To keep a high level of performance and security for all Elios4you systems, the data backup is preserved for 15 days.
For further information on the “Cloud Backup” functions, for saving and restoring the monitoring data of your system, read this tutorial.
Yes. It is possible to restore historical data on the “Elios4you” App saved in a previous backup and import data saved on another tablet / smartphone, as long as they have the same operating system (Android or iOS). For the recovery procedure read this tutorial.
Note: it is not possible to import on the “Elios4you” App the data present on […]
This is not possible at the moment. The multi-system management is only available on the 4-cloud portal (subscription needed).
Yes. You can manage your Elios4you system from many Android or Apple iOS devices.
To properly configure your smartphone and/or tablet follow the guided procedure of initial configuration for Android or iOS.
It is possible to extend production and data exchange CT cables of Elios4you up to 20 metres, using shielded cables at least 2×0.75sq. mm long.